Guiding Patients Through Surgery with Clarity and Confidence
Medivise is a healthcare support app that helps users prepare for surgery, connect with professionals, and find trusted resources.
My Role
UX Designer
User Researcher
Design Process
User Research
Empathy Mapping
Wireframing
Prototyping
High-Fidelity UI
Branding
Timeline
Spring 2024
Surgery is more than a procedure-it’s an emotional journey.
Struggle to Find Answers
Most people still struggle to find clear, reliable answers to their surgery questions.
Rushed Doctors
Dcotors are rushed, instructions are unclear, leaving patients confused.
Fear of Unknown
Patients are left with questions and fear of the unknown.
In early interviews, I heard people saying…
“Emotional isolation adds to physical therapy challenges.”
— Michael, 58
“I didn’t know who to trust after my diagnosis. It was really overwhelming.”
— Sarah, 34
Healthcare has changed a lot in recent years-but not always for the better.
Starting Points: Care Access vs. Literacy Confidence
The path to clarity is cluttered, confusing, and easy to abandon
Medical jargon creates more confusion
Complex terminology makes patients feel more lost than informed.
Info lives in too many places
Portals, PDFs, and paperwork scattered across different systems.
Support gaps remain unfilled
Friends, family, and even doctors can’t always fill the gap.
Imagine instead a future where you know exactly what to expect before surgery.
Clear Communication
Experts answer questions in simple, clear language.
Real Stories
Real stories from real people who’ve been there.
Personalized Support
Personalized, timely support that reduces stress and guesswork.
Medivise: Real Support. Real Answers. All in One Place
Here’s how each feature transforms the surgery experience
No More Guessing—Ask, Learn, Feel Confident
No more sifting through search results or trying to translate medical jargon. With Medivise, you can ask questions and get trusted answers directly from healthcare professionals—in language that makes sense
Guidance You Can Actually Understand
Forget the confusing aftercare sheets. Medivise offers step-by-step recovery tips written in plain language—so you can feel confident about what’s next, not overwhelmed.
Your’e not alone In This
Surgery is personal—but that doesn’t mean you have to go through it alone. Medivise connects you to a private, anonymous space where you can talk to others who’ve been there and truly get it.
Support That Starts the Moment You Open the App
A warm, human-centered introduction sets the tone. No jargon. Just guidance.
Explore a curated collection of articles, guides, and checklists tailored to your surgery experience—all written in plain language.
Start typing a concern or question, and Medivise surfaces trusted answers—without the overwhelm of internet results.
A clear path and caring support can make all the difference.
When you’re facing surgery, uncertainty can be just as overwhelming as the procedure itself. That’s why Medivise is designed to offer both clarity and compassion. With step-by-step guidance, real stories, and a supportive community, you’re never left wondering what’s next.
Instead of navigating it alone, you move forward with confidence—knowing you’re supported every step of the way.
This new approach offers more than just information—it offers real human support, every step of the way.
Plain-language, step-by-step recovery tips
Live Q&As with trusted professionals
Anonymous support groups with people who get it.
All in one place—no more searching, guessing, or stressing
Interact with the prototype to use the Research Library to find information on knee surgery recovery, register for Q&A session, post a question, and join a community forum.